Terms of service

Last Updated: June 16, 2026

Welcome to Nezete. Throughout this website, the terms “we,” “us,” and “our” refer to Nezete.

We operate this website and online store, including all related information, content, features, products, and services, collectively referred to as the “Services,” to provide customers with access to our products and purchasing functionality.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and Services to you.

By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”), as well as our Privacy Policy, Shipping Policy, Return and Refund Policy, Payment Terms & Billing Policy, and any other applicable store policies. If you do not agree to these Terms, you may not access or use our Services.

1. Eligibility & Account

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or that you are using the Services with the permission and supervision of a parent or legal guardian.

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

You agree to provide accurate, current, and complete information when creating an account, placing an order, or communicating with us.

2. Products and Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, sizing information, and other website content are accurate and up to date.

However, please note:

Product colors may vary slightly depending on your device screen or display settings.
Product availability may change without notice.
Product descriptions, prices, promotions, and product details may be updated or corrected at any time.
We do not guarantee that all website content will be error-free, complete, or current at all times.

If we discover an error in product information, pricing, availability, or order details, we reserve the right to correct the error and, when necessary, contact you regarding your order.

3. Orders & Billing

Order Acceptance

After you place an order, you may receive an order confirmation email. This confirmation does not guarantee final acceptance of the order.

We reserve the right to refuse, cancel, or limit any order for reasonable business reasons, including but not limited to:

Product unavailability.
Incorrect product or pricing information.
Payment authorization issues.
Suspected fraud or unauthorized activity.
Incomplete or inaccurate billing or shipping information.
Violation of these Terms or applicable store policies.

If your order is canceled after payment has been processed, we will issue a refund to the original payment method when applicable.

Accurate Information

You agree to provide current, complete, and accurate billing, shipping, contact, and payment information for all purchases.

Nezete is not responsible for delays, failed deliveries, or other issues caused by incorrect or incomplete information provided by the customer.

Payment Authorization

By placing an order, you authorize us or our authorized payment processors to charge your selected payment method for the total order amount, including product price, applicable taxes, shipping fees, and any other charges clearly displayed at checkout.

For more details, please review our Payment Terms & Billing Policy.

4. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery times shown on our website or in our policies are estimates only and are not guaranteed. Delays may occur due to factors beyond our control, such as carrier delays, weather conditions, customs processing, incorrect address information, or high order volumes.

Once an order is delivered to the shipping address provided at checkout, responsibility for the package transfers to the customer.

If your package is lost, delayed, damaged, or shows an incorrect delivery status, please contact us at hello@nezete.com, and we will assist based on the available tracking and order information.

For more details, please review our Shipping Policy.

5. Returns and Refunds

All returns, exchanges, and refunds are handled in accordance with our Return and Refund Policy.

Please review that policy for full details regarding return eligibility, return window, return shipping costs, refund processing times, non-returnable items, damaged items, and exchange procedures.

Items returned without prior authorization may not be accepted.

For return-related questions, please contact us at hello@nezete.com.

6. Promotions, Discounts & Store Credit

From time to time, we may offer promotions, discounts, coupon codes, or special offers.

Promotions may be subject to additional terms, including expiration dates, product exclusions, minimum purchase requirements, or usage limits.

We reserve the right to modify, suspend, or cancel promotions at any time where permitted by law.

Discounts cannot be applied retroactively to orders that have already been placed unless otherwise stated.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, product photos, icons, videos, design elements, and website layout, is the property of Nezete or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, display, sell, or exploit any content from our website without prior written permission from Nezete.

8. Prohibited Uses

You agree not to use our Services:

For any unlawful, fraudulent, or unauthorized purpose.
To violate any applicable laws, rules, or regulations.
To infringe upon or violate intellectual property rights.
To submit false, misleading, or inaccurate information.
To transmit viruses, malware, harmful code, or disruptive technology.
To collect, misuse, or interfere with the personal information of others.
To interfere with the security, operation, or functionality of our website.
To abuse promotions, discounts, returns, refunds, chargebacks, or customer support processes.

We reserve the right to restrict, suspend, or terminate access to our Services if we believe these Terms have been violated.

9. Third-Party Services and Links

Our website may include links to third-party websites, payment platforms, shipping carriers, apps, or services.

We are not responsible for the content, policies, security, or practices of third-party websites or services. Your use of third-party services may be subject to their own terms and privacy policies.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Nezete shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services, website, or products.

This includes, but is not limited to, loss of profits, loss of data, business interruption, or other damages resulting from website use, product use, delivery delays, or inability to access our Services.

Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.

11. Disclaimer of Warranties

Our Services and website content are provided on an “as available” and “as is” basis, except as otherwise stated in our store policies or required by law.

We do not guarantee that our website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

Product warranties, if any, will be stated on the product page or provided as required by applicable law.

12. Indemnification

You agree to indemnify and hold harmless Nezete, its owners, employees, service providers, partners, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms, misuse of our Services, or violation of any law or third-party rights.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

14. Changes to These Terms

We may update or modify these Terms of Service from time to time to reflect operational, legal, regulatory, or business changes.

Any updates will be posted on this page with a revised Last Updated date.

Your continued use of our Services after changes are posted means you accept the updated Terms.

15. Contact Information

If you have any questions regarding these Terms, please contact us:

Business Name: Nezete
Website: https://www.nezete.com
Email: hello@nezete.com
Phone: +1 518-883-6409
Business Address: 6090 Youth Sports Rd, Silsbee, TX 77656, United States

Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM Central Time (CT)
Sunday: Closed